In order to put your server into Rescue Mode, you would need to log in to the Customer Portal at https://billing.thathost.ca/clientarea.php and follow these steps:
- Click the Services Tab
- Click the Active Button next the service you wish to adjust.
- Scroll Down the page until you see the buttons within the Server Information tab
- Click the Power button
- Click the NetBoot Button
- Click the Rescue Button
- Select one of the available Rescues
- Click the Green Boot Now Button
It can take up to 10 minutes for the reboot process to complete under the Rescue software. A rescue password will be sent to you to use while the server is in rescue mode.