In order to manage your account, you would log into the customer area of our website and click on “My Services” once you are signed in. Click the line of service (not the domain name) to open the details of the service.
Scroll to the bottom of the page to manage your account or log into the cPanel directly.
If you are having difficulties with accessing the service in this way, you can also access the service from https://billing.thathost.ca. You would login using the same credentials.