We can only upgrade a few elements of a server depending on the model, motherboard, power requirements, etc.
Things we can upgrade (to a limit):
- Hard Drives
- Network Cards
- CPUs (only in some cases)
- Number of IPv4 or IPv6 addresses (IP Justification form needed after 5 IP addresses are on the system)
If we can not perform the upgrade you requested, we can only suggest opening a new server and manually transferring the files from the one server to the other. Submit a ticket to see if your upgrade is available.